Refund and Returns Policy

Effective Date: March 28, 2025

At Funpariz, we value customer satisfaction and strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure a smooth shopping experience. Please review our policy below.

1. Eligibility for Returns & Refunds

You may request a return or refund if your purchase meets any of the following conditions:

✔ Defective or damaged product upon arrival.
✔ Incorrect item received (different from what you ordered).
✔ Product does not match the description on our website.
✔ Unopened and unused product returned within the allowed time frame.

⛔ Non-Returnable Items:

Used or damaged products due to misuse.

Products without original packaging or missing accessories.

Items marked as “Final Sale” or “Non-Returnable.”

2. Return & Refund Timeframe

Returns: Requests must be made within 7 days of receiving your order.

Refunds: Processed within 7-14 business days after the returned item is received and inspected.

3. How to Request a Return or Refund

1️⃣ Contact Us: Email info@funpariz.com with your order number, reason for return, and photos (if applicable).
2️⃣ Approval Process: We will review your request and provide return instructions.
3️⃣ Ship the Item: Send the product back in its original packaging with all accessories.
4️⃣ Refund or Replacement: Once we verify the item, we will process a refund, exchange, or store credit as per your request.

4. Refund Methods

💳 Credit/Debit Card Payments: Refund will be issued to the original payment method.
🏦 Bank Transfer Payments: Refund will be processed to your provided bank account.
🛍 Store Credit: Option to receive store credit for future purchases.

Shipping fees are non-refundable, except in cases of damaged, defective, or incorrect items.

5. Exchanges

If you received a defective or incorrect item, we will exchange it free of charge. Contact us within 7 days of delivery to request an exchange.

6. Shipping Costs for Returns

Funpariz covers return shipping costs for damaged, defective, or incorrect items.

For other return reasons (e.g., change of mind), customers are responsible for return shipping fees.

7. Contact Us

For any refund or return inquiries, feel free to reach out to us:

Street:  DT 746 St, Tan Vinh Hiep Ward, Binh Duong, Vietnam

Phone number:  (84-8) 7541409/7541162

Web: https://funpariz.com/