Refund and Returns Policy

Effective Date: January 3, 2025

At Funpariz, we are committed to providing our customers with the best shopping experience, and that includes offering a hassle-free return and refund process. If you are not completely satisfied with your purchase, we’re here to help! Please read our Refund and Returns Policy carefully to understand how we handle returns and refunds.

1. Eligibility for Returns

You are eligible to return your item(s) within 30 days from the date of purchase for a full refund or exchange, provided that the following conditions are met:

  • The item must be in its original condition, unused, and in its original packaging.
  • The item must not be damaged or altered in any way.
  • The item should be returned with all accessories, manuals, and other documentation that came with it.

Please note that some products, such as electronics, clearance items, and personalized or custom products, may not be eligible for return. For specific product categories, please refer to the product description on our website for further details.

2. Return Process

To return a product, please follow these simple steps:

  • Step 1: Contact our customer service team at info@funpariz.com to request a Return Authorization Number (RAN). You will need to provide your order number, details of the item(s) you wish to return, and the reason for the return.

  • Step 2: After receiving your RAN, package the product securely in its original packaging, along with any accessories or documentation.

  • Step 3: Ship the item back to us at the following address:
    Funpariz Returns
    38 Cool Ln Sidney, Kentucky (KY), 41564
    Please ensure that you use a trackable shipping service, as we cannot be responsible for lost or damaged returns.

  • Step 4: Once we receive the returned product, we will inspect it to ensure it meets the return conditions. If your return is approved, we will process your refund or exchange promptly.

3. Refund Process

Once your return is processed and approved, your refund will be issued to the original method of payment. Please note:

  • Refunds will be processed within 7–10 business days after receiving the returned item(s).
  • You will receive a confirmation email once your refund has been issued.
  • Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., wrong product shipped, defective item).
  • If you received a free shipping offer, the cost of the original shipping will be deducted from your refund amount.

4. Exchanges

If you would like to exchange your item(s) for a different size, color, or model, please contact our customer service team at info@funpariz.com to initiate the exchange process. The item must meet the return conditions listed above. In the case of exchanges, you will be responsible for any difference in price, and additional shipping charges may apply.

5. Defective or Damaged Items

If your item is defective, damaged during shipping, or was not as described, please notify us immediately at info@funpariz.com. We will arrange for a free return shipping label and provide a full refund or replacement at no additional cost to you.

Please include the following details when contacting us about defective or damaged items:

  • Your order number.
  • A description of the defect or damage.
  • Photographic evidence of the defect or damage.

6. Non-Returnable Items

Certain items are not eligible for return or refund, including:

  • Products marked as final sale or clearance.
  • Personalized or custom-made products.
  • Digital goods, software, or gift cards.
  • Perishable items (e.g., batteries, food-related gadgets).

7. Return Shipping Costs

Unless the return is due to an error on our part (e.g., a defective item or incorrect order), the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

8. Cancellation of Orders

If you wish to cancel an order, please contact us as soon as possible at info@funpariz.com. If the order has already been processed or shipped, you will need to follow the return procedure outlined above.

9. International Returns

If you are returning an item from outside the United States, please contact our customer support team at info@funpariz.com for return instructions. You will be responsible for the cost of return shipping, and we recommend using a trackable service.

Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact us:

Street: 38 Cool Ln Sidney, Kentucky (KY), 41564
Phone: (606) 353-7757
Email: info@funpariz.com
Website: funpariz.com

This Refund and Returns Policy was last updated on January 3, 2025.